Kindly be aware that in the event of defective digital licenses, our initial step will be to replace them with new license codes. If, for any reason, the issue persists and the license key proves non-functional, a refund request can be considered. Please send your refund request via email to [email protected] within 3 days of purchase, but only if the license key is proven to be ineffective. No refund requests for licenses will be entertained beyond this specified period. It is the customer’s responsibility to verify software compatibility, as we are the license seller, and all software is provided by Microsoft, holding the copyright.

Please note that refunds will not be issued for compatibility issues.

The sole scenario in which a valid and functional license may be considered for a refund is in the case of a duplicated order, and no other circumstances will be eligible. The replacement of defective keycodes will be facilitated, and such defects can only be verified by the company with evidence from Microsoft.

Cancellation Policy: Once an order is received, it cannot be canceled. Digitalsgood.com is not accountable for any local computer issues that may hinder the normal functioning of the software.